bdbee Terms and Conditions — Complete Usage Policy

These terms and conditions apply to all products, services, games, bonus offers and promotional activities on the bdbee platform. These Terms have been drawn up in accordance with the applicable laws and regulations of Bangladesh.

1.1 Definitions

• Platform: The bdbee website (bdbee.cam) and all associated digital services.
• Member / User: A person who has completed registration on bdbee and is using the platform.
• Account: The personal user profile created in the member's name.
• Funds / Balance: The amount of money held in the member's account.
• Bonus: Additional credits or rewards provided for promotional purposes.
• Betting: Placing money on a prediction about a specified outcome.

1.2 Scope of Application

These Terms form the entire service agreement and govern the relationship between bdbee and each member. Specific terms for any promotional offer or campaign will apply alongside these main Terms. Where a conflict arises between the two, the specific promotional terms will take precedence.

3.1 Personal Use

Each account may only be used by the registered member themselves. Sharing account credentials with anyone else, granting access to a third party, or using the account for any commercial purpose is prohibited.

3.2 Password and Login Security

Keeping the account password confidential is the member's own responsibility. Use a strong password and change it regularly. If you suspect any unauthorised access, notify our support team immediately. The member bears sole responsibility for any loss resulting from sharing their password.

3.3 Account Inactivity

If there are no transactions for 12 consecutive months, the account may be marked as "inactive". To reactivate an inactive account, contact the support team and confirm your identity.

5.1 Bonus Eligibility Conditions

• Each member is eligible to receive the welcome bonus only once.
• The account must be fully verified before claiming a bonus.
• Any bonus claimed through fraudulent means will be cancelled.
• If multiple accounts are used to claim bonuses, all accounts will be closed.

5.2 Wagering Requirement

After receiving a bonus, the specified wagering requirement must be met before those funds can be withdrawn. For the welcome bonus, a total bet of 15 times the combined (deposit + bonus) amount is required. Different contribution rates may apply to the wagering requirement across different games.

5.3 Bonus Expiry

Each bonus has a set expiry period. The expiry will be stated in the specific terms provided with the bonus offer. If the wagering requirement is not met before the bonus expires, the bonus and any winnings earned through it will be cancelled.

5.4 Changes to Promotional Offers

bdbee reserves the right to change, suspend or cancel any promotional offer at any time. If an ongoing offer changes, an attempt will be made to notify members in advance.

bdbee believes that gambling is a form of entertainment and should be enjoyed in a controlled and responsible manner. We are committed to the wellbeing and mental health of our members.

7.1 Self-Restriction Tools

Members may, at their own request, apply the following restrictions to their account:

• Setting daily, weekly or monthly deposit limits.
• Temporarily suspending the account for a set period.
• Requesting permanent account closure.

To make such a request, contact our 24/7 live chat support. For more information, visit our responsible gaming page.

7.2 Protection of Minors

If there are minors in the household, guardians should use parental control software on their devices to prevent access to the account.

All content on the bdbee platform — logos, brand names, graphics, software, text, and design — is protected under the intellectual property rights of bdbee or the relevant third parties.

9.1 Restricted Use

Members may use the platform for personal, non-commercial purposes only. Republishing, distributing, or commercially using any content without permission is strictly prohibited.

9.2 Game Software License

The games available on the platform operate under licenses from various game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others). The content of these games is protected under the intellectual property rights of the respective providers.

11.1 Closure by bdbee

bdbee may suspend or close an account without prior notice in any of the following cases:

• Serious violation of these terms and conditions.
• Evidence of fraudulent or illegal activity.
• Providing false identity documents or information.
• Operating multiple accounts.
• Money laundering or suspicious financial transactions.
• Legal obligations or regulatory directives.

11.2 Closure by the Member

Any member may close their account at their own discretion. In such cases, a withdrawal of the remaining valid balance may be requested; however, any bonuses with incomplete wagering requirements will be forfeited.

11.3 Post-Closure Process

After account closure, the verified balance will be returned via the designated payment method. For accounts under investigation, funds will be returned after the investigation is complete.

If you have any questions or complaints regarding these terms and conditions, please contact our support team. We are available 24 hours a day, 7 days a week to provide assistance in Bengali.